look into
Look into (phrasal verb) means to investigate a problem, complaint or question in order to find out the facts. Example: “We'll look into the missing payment and get back to you.”
How to Use Look into
Learner’s notesIn plain EnglishTo find out more about something.
Neutral, and the standard polite phrasing in customer service: I'll look into it. Used that way it promises attention without promising a result, which is why it can sound evasive.
Look up means find a single fact in a reference source; look into means investigate a whole situation. You look up a phone number but look into a suspicious charge.
Fill the Gap
Can you complete this real example?
We'll _____ the missing payment and get back to you.
Synonyms
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Rhymes for look into
See all rhymes for look into →Frequently Asked Questions
What is the difference between look into and investigate?
They mean much the same, but look into is informal and everyday while investigate is formal and implies an official, structured inquiry. A manager looks into a complaint; a regulator investigates a company.
What is the difference between look into and look at?
Look at means examine or consider something that is in front of you. Look into means dig beneath the surface to find out what happened or what the options are, so it implies effort and a search for facts.