General
holistic
What does holistic mean?
An approach that takes all interconnected aspects of a problem into account together.
"We need a holistic view of the customer journey."
Origin
From philosophy/holism; common in strategy speak.
Frequently asked questions
What does 'holistic' mean?
It describes an approach that considers all interconnected parts of a problem together, rather than in isolation.
How is it used at work?
As an adjective, e.g. 'a holistic strategy' or 'a holistic view of the customer.'
Where does the term come from?
It comes from philosophy and the concept of holism, and is now common, sometimes overused, in strategy speak.
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